If you have a favorite suit, a new dress, or a beautiful coat, you don’t want to take your chances when it comes to quality of care. When it comes time to clean your garments, you want to be confident that they are being treated well and thoroughly cleaned without unwanted damage.
When you choose a dry cleaner, take the following into consideration to ensure your clothes last for years to come:
Efficiency: Timeliness is crucial when it comes to dry cleaning – especially if you need your clothes for a special date, a wedding, or other important upcoming event. Your clothes should be ready at the time specified when you place your order. If there is a stubborn stain or repair that needs to be done and might take more time, your dry cleaner should let you know or make necessary adjustments to make sure your garments are cleaned on time.
Quality of Care: Garments should be cleaned thoroughly yet gently. Items requiring special attention such as intimate apparel, delicates, or high-end fabric should be treated with great care. For instance, you don’t want to get your beautiful new wool coat back with a new stain or a missing button. Additionally, try and find a dry cleaner that uses green, environmentally-safe cleaning products.
Customer Service: The staff should be helpful, available to answer questions, and responsive to feedback. Communication is key – if you have special requests, the person taking your order should write them down and make a note of them. Ideally, they should call you when your garments are ready and not be afraid to ask you questions if they need clarification at any point during the process.
Here at E-Laundry USA, we know how important your garments are and take every step necessary to ensure they are returned to you clean, fresh, and ready to wear. We are available to answer questions and are always open to your ideas as well. When you choose us, you can have confidence in knowing that we’ll take proper care of your most important garments.